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Executive Coaching

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The Leader Program

A comprehensive half-year program for senior level executives to create sustainable change in their leadership development. The program revolves around one candidate, but involves many stakeholders. Both the individual and the organization are fully engaged in the process and committed to its outcomes.

This program begins and ends with 360 degree measurements. The candidate receives six months of face-to-face and telephone coaching and one mini-survey follow-up measurement. Coach conducts up to 6 interviews with key stakeholders and provides a report of the results. Coach conducts telephone "check-in" with key stakeholders. Coach provides an end-of-project summary.

“Charmaine, I wanted to take a moment to officially say thank you for your uncanny ability to help me look beyond the surface, to focus on results versus tasks. You have challenged me to examine assumptions I had about myself as well as assumptions others had about me. It has really been beneficial to me. This has not only been valuable for me, it has also helped me extract better performance from my team and colleagues.”

Kevin Houston
Senior Director, Product Innovation
Burger King Brands

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The Bridge Program

A quarter-year program for mid-level executives to initiate their high-level leadership development. The program builds awareness of candidates' leadership strengths and development areas and creates a development plan for their ongoing development.

This program begins with a 360 degree feedback measurement. The candidate receives 3 months of coaching. 3 face-to-face two hour coaching sessions, 1 hour phone conferences, weekly for the first month and bi-weekly thereafter through month three and 1 mini-survey follow-up measurement. Coach conducts "check-in" with up to 3 key stakeholders.

"Charmaine’s coaching has delivered realistic and immediate results that have impacted my company's bottom line. She has a unique ability to quickly cut through personal clutter and focus on core challenges that lead to professional growth.

Since working with Charmaine, I have become more comfortable with office politics, identified my true value, and gained more competencies in the work force. My increased ability to direct and lead people has amplified the respect, influence, and working relationships I have with others."

Gretchen Sussman
Vice President, Business Development
Sara Lee Foodservice

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The Focus Program

A short program designed for candidates at any level in the organization. Through an initial needs assessment and use of development tools such as 360s, next steps in a candidates' development are established and translated into a development action plan.

This program begins with a mini-measurement survey. The candidate receives a 2 hour initial face-to-face coaching session to review results and select area(s) of development. On-the-spot coaching, a development action plan, and 2 hours of phone follow-up coaching and future development recommendations are provided.

"I was fortunate to have the opportunity to work with Charmaine early in my career. Her insights into how organizations really operate and how "unwritten rules" impact success were invaluable. I continue to share her Executive Success Principles with those I coach within the organization -- they are simple and powerful ways to ensure you're effectively influencing others and clearly articulating how you're adding value and achieving results. I also leverage Charmaine as a coach for other executives within Yum. She's proven time and again that her coaching enhances the effectiveness of others and produces bottom line results!"

Shelisa Gautreaux
Director, Human Resources
Yum! Brands

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The Talent Accelerator Program

This program makes use of the Talent Accelerator tool in conjunction with 360 degree measurements. The candidate receives six one-on-one telephone coaching sessions, one in-person coaching/evaluation session, and a year-long subscription to the Talent Accelerator.

The Talent Accelerator is a comprehensive web-based personal and professional development tool that helps candidates understand their opportunity areas and assists them in implementing a plan for their professional development. The tool includes a continuously  updated competency-based resource library (articles, websites, research, pod-casts), a planning "wizard" for assessment interpretation, feedback reports, automated reminders on development plans, and a developmental journal.

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